Browse how we handle data
We collect only what is needed to run your account, match wallet activity, and answer your requests: name, phone number, login details, device type, browser, IP range, and the time of each session. When you use DANA, OVO, GoPay, QRIS, or bank transfer, we keep the
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reference code and status so we can match the payment to your account and trace a delay without asking you to resend the same proof. We also keep chat logs and form submissions so support can follow the same thread if you come back later. Access
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and eligibility depend on local law and are available only where local law permits. If you ask for a copy, correction, or removal request, we verify the account first and then answer through the same contact path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.