Reference

Open togel13 Privacy Policy for Indonesia

We keep your account data, device logs, and wallet traces in one place so you can see what we use and why.

Data UseDevice LogsAccount RequestsIndonesia
togel13 Open togel13 Privacy Policy for Indonesia
HELP CHANNELS

Switch to privacy help channels

Fast contact matters when you want a data copy, a correction, or a record trace. Our team handles privacy requests through live chat, email, and the form inside your account, with daily replies from 09:00 to 23:00 WIB. We may ask for your registered phone number or a one-time code before we change anything, because we only process requests after we match the account to the right owner.

Team online

Live chat

Open live chat from the footer or the account screen when you want a privacy change fast. We answer every day from 09:00 to 23:00 WIB, and we may ask for your registered phone before we touch any record.

Email request

Send an email if you need a copy of your data, a correction, or a removal request that needs more detail. Include your name, phone number, and the payment rail you used so we can match the right file.

Account form

Use the form in account settings when you want to update profile fields or ask about stored logs. We confirm the login record first, then handle the request through the same secure account trail.

TRUST SIGNALS

Explore how we protect data

We keep this policy practical: collect only what helps us run your account, match DANA, OVO, GoPay, or QRIS records, and answer support messages.

Collection

We collect your name, phone number, login details, device type, browser, and payment reference only when needed to open, verify, or service your account. Each record helps us match the right DANA, OVO, GoPay, or QRIS entry.

Cookies

Session cookies keep you signed in, remember language choice, and load the last page you used. If you clear them, you may need to log in again and re-confirm settings on the next visit.

Security

We encourage a strong password and a private device. Our logs record sign-in time, IP range, and device pattern so we can flag unusual access and ask for a fresh verification step when needed.

Sharing

We share data only with payment processors, messaging tools, and service partners that help us run the account flow or resolve a dispute. They may use the data only for those tasks and must keep it limited.

Retention

We keep support tickets, transaction traces, and verification records for as long as needed to handle your account and any legal duty. When they are no longer required, we remove or archive them under our retention rules.

Requests

To change, copy, or remove your data, contact support from the email or chat linked to your account. We verify your identity first, then process the request and tell you what we changed.

Read common privacy questions

These questions focus on the parts of the policy that matter when you open an account, send a payment, or ask us to change a record. If something is still unclear, use the contact path in your account and we will verify your details before we answer. Our team handles these requests every day from 09:00 to 23:00 WIB, and we keep the reply tied to your account.

We keep the details needed to match your account: name, phone number, login record, device type, browser, and any support message you send. We do not add extra fields unless a request or legal duty requires it.

We use device and browser data to confirm the login trail, remember your session, and spot unusual access from a new phone or laptop. It also helps us restore your settings after a logout or cache clear.

Yes. Send the request from live chat, email, or the form in your account, and we will verify your identity first. After that, we can share a copy or fix the record that is wrong.

When you move money through DANA, OVO, GoPay, or QRIS, we keep the reference and status so we can match it to your account and resolve a delay. We do not need more than the transfer trail and support context.

We keep them for as long as needed to handle your account, settle a dispute, or meet a legal duty. Once that period ends, we archive or remove the record under our retention rules.

Only the support staff and limited service partners who need the record to complete the task can see it. We do not share it broadly, and we keep access tied to the request itself.

Yes. Access and eligibility depend on local law, and we only provide the service where local law permits. If the rule changes, we adjust the way we handle requests and account access.